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Help / FAQ

Advanced Support

If you can't find any answer about your problem/question here, you can create a ticket here :

Open a Ticket

You can also contact us directly at :

Requirements for server to be submitted / to appear online

Requirements
- Your server needs to be online to be accepted and you need to provide a valid IP address or hostname
- Your server needs to accept TCP connections on your server port (by default 12345)

How To Use The JSON Custom API

To use this query option, you need to provide a valid URL that will return the following JSON template:
{"players":1,"maxplayers":10,"platform":"windows","hostname":"your hostname"}

for the key "platform", only the value "linux" or "windows" are accepted.

Scoring system

Your score is based on the following values:

  • Server uptime
  • Votes
  • Achievements bonus

Votes

Votes are reset every month. Votes are limited to one per server per IP address (Internet Protocol) per day.

If you abuse the vote system, we will reset to zero your votes. If you abuse again, we will deactivate the vote system for your server.

Uptime

Your server is checked every 5 minutes and we keep track of your server status for 20 days. Your server uptime is based on the tracked values.

When a server uptime drop to 0%, the server is automatically deleted if it has not been online for the last 60 days.

Is "CubeWorld-Servers.com" affiliated with Cube World?

CubeWorld-Servers.com is not affiliated with Cube World. If you have a problem with the game, please ask for support on the official website of Cube World: https://picroma.com/