Help / FAQ

Advanced Support

If you can't find any answer about your problem/question here, you can create a ticket here :

Open a Ticket

You can also contact us directly at :

Requirements for server to be submitted / to appear online

- Your server needs to be online to be accepted and you need to provide a valid IP address or hostname
- Your server needs to accept TCP connections on your server port (by default 12345)

How To Use The JSON Custom API

To use this query option, you need to provide a valid URL that will return the following JSON template:
{"players":1,"maxplayers":10,"platform":"windows","hostname":"your hostname"}

for the key "platform", only the value "linux" or "windows" are accepted.

Scoring system

Your score is based on the following values:

  • Server uptime
  • Votes
  • Achievements bonus


Votes are reset every month. Votes are limited to one per server per IP address (Internet Protocol) per day.


Your server is checked every 5 minutes and we keep track of your server status for 20 days. Your server uptime is based on the tracked values.

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